Frequently Asked Questions
How do I get a quote for service?
All of our pricing is listed on our website and there is a link at the top of our homepage. To request service, please fill out the contact us page HERE. We will follow up with a phone call in less than 24 hours to discuss pricing and our service so we can get a service agreement out to you as soon as possible.
What packages do you offer?
For dog scooping service, we offer three subscription packages (Every Other Week, Weekly, or Twice Weekly). We also offer A La Poop (one-time visits), Party Pooper services and Gift Cards. We also offer sanitizing and deodorizing spray to disinfect hard services that your pets frequent.
Do you take the waste along with you after service?
No. To keep prices affordable for residential customers, we double bag the waste and put it in a trash can they leave accessible to us outside. If there is no trash can outside, we double bag the waste and put it near the front door so the customer can remove it when they get home.
Can you work with dogs in the yard?
Absolutely. In fact, we enjoy seeing the real hero of our poopy day! All we ask is that if you have an aggressive dog, please leave them inside.
Do you scoop in the wintertime?
Yes. We work hard to provide service all winter long. Sometimes we get delayed due to weather, but rest assured, we will get there as soon as we possibly can and double back if need be.
Can I pick a day/time for service?
No. Unfortunately, due to weather, traffic, and other circumstances, we cannot guarantee such a request. Our promise to you is that we will do everything possible to not miss a service as we try to keep scheduled routes.
Do you offer a guarantee?
Yes, we offer a 100% No Hassle Guarantee. If you are unhappy after our service, please contact us and we will send a technician out within 48 hours to rescoop your property or clean your litter box.
Can I not do automatic billing for my subscription?
Unfortunately, no. We are a small, family-owned business. To keep costs low and service at the forefront, we only offer automatic billing for subscription service.
Are you insured?
Yes, we are insured and licensed in the areas we service.